Tag Archives: Workplace Productivity

Why important details never get missed for CRM team member, Katherine Flores

As a member of the Customer Relationship Management team for Telecommunications and Cyber Security company ‘VPNet Inc’, Katherine Flores was looking for a task management system that wasn’t ‘stiff’ or ‘boxy’, like others she’d tried. Going against workspace norms, Katherine moved away from the company’s traditional way of managing tasks, in the hopes of finding a tool that looked and worked in the way she wanted it to. Drawn to its visual nature, Katherine found DropTask’s intuitive way of managing tasks intriguing, and her and the rest of the team have been hooked ever since.



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‘While other applications I’ve worked with in the past give you never-ending lists, DropTask’s alternative way of displaying information provides me with an eye-catching view of all the work I need to complete. The app’s UI is a pretty big selling point and was something that I was drawn to right from the beginning, as DropTask allows me to break things down as far as I want to without losing the big picture overview. I can’t emphasize enough how simple the tool is to use. Whenever a new employee is added to the company, all I have to do is introduce them to the application and the rest is self-explanatory. You simply log in and can instantly begin updating your projects, it really is that straightforward.

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While working at ‘VPNet Inc.’, DropTask has kept me on top of all the roles I’ve ever had. One of the things I do on a daily basis are portabilities. This task requires transferring a client’s number from their current provider, to ours. This process has various steps that are always the same. To save time, I have created a Template Project called ‘Portabilities’ that includes various Categories (phases) the client will go through, and within these categories I have tasks that include all of the necessary steps to complete the port.

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If I’m at a step that requires an answer or document on behalf of the client, I set Reminders to follow-up if we haven’t received anything after a certain amount of days. With my self-proclaimed horrible memory, reminders are a necessity. If things seem to be at a stall, I can Invite Members to the project and Assign a sales representative to the task and have them follow-up with the client. In addition to this, if any forms are missing, I can Attach Files directly to the task for easy access for other members.

Our projects are completed in stages and this is done effortlessly with the use of DropTask, as we have everything we need in one place. Like most companies, various departments are involved in accomplishing an end goal. Being able to run all of these steps and procedures through DropTask is a huge advantage, specifically when it comes to communication. Without DropTask, one step can easily become a huge email thread that goes back and forth and by the end of it, no action has taken place. DropTask gives us a way to determine an owner for each action, a way to follow-up on this person and an easy way to view updates. Something that may have stalled for days – or even weeks, is now being completed in less than a week.

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DropTask has given me a much more visual platform with its simple and effective UI system, which I have failed to find in other competitor tools. Now, I can literally make my tasks disappear when they’re completed. There’s a much greater sense of accomplishment for me when I see my Completed Tasks just ‘poof’ away. I think a lot of people underestimate that effect. There’s so many more details and options for me to organize myself and prioritize my work. Details that may have been lost throughout are now visible and easily found within the Comments of a task. And as a team we’ve gained so much more valuable working time, as we’re no longer trying to contact employees to find out a piece of information, because now it’s simply found within the task. ‘

Already a DropTask user? Share your story with us at contact@droptask.com for your chance to be featured in a future post!

How to become an invaluable asset to your company

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With the right mix of professionalism, attitude and teamwork you can become a model employee and your company’s most valuable asset. In a world where company goals and employee responsibilities are rapidly changing on a daily basis, there’s one thing that always remains the same; striving to become the standout individual in the business can do wonders for both personal and business progression. So, what exactly does a model employee look like? Whether it’s showing enthusiasm regardless of the task that’s placed in front of you, or demonstrating dedication by staying longer than your required working hours, these minor things mean a lot and can determine if we’re truly irreplaceable in the running of a business.

If you’re ready to step on the career accelerator, follow our three simple steps on how to become an invaluable asset to your company and an employee that any company would be lucky to have.

Step 1: Be professional
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Sounds obvious, right? Affecting the maintenance of our job and the advancement of our careers, being professional is vital when cementing our reputation as a model employee. A 2012 ‘Professionalism in the Workplace Study’ conducted by York College of Pennsylvania, researched which key factors are important to an employee’s professionalism, and their findings showed that time management and work ethic efficiency were large contributors.

Skills like effective time management and work ethic efficiency can all be ramped up with the use of DropTask. Time management is a desirable skill for most professionals, particularly if you’re responsible for making decisions or working in a high pressured environment. But, being efficient with time management can do much more than just make you standout from the crowd, as it’s considered to play a big part in achieving a long-term career. As well as being an important factor in the initial stages of recruitment, the York College of Pennsylvania study showed that 92.9% of HR managers agreed that an employee’s professionalism has an substantial impact on potential promotion opportunities. So, if you’re looking for ways to become the exemplar employee, it’s time to brush up on how you conduct yourself in the workplace.

By using a simple planning tool like DropTask, you’ll be able to prioritize and adopt a more focused approach to completing your work with efficiency. As a result, you’ll reach high productivity levels and will be admired by your employer as a member of the team who strives to meet and exceed all targets, regardless of the amount of pressure involved.

Step 2: Have a positive attitude
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There’ll certainly be times where you’ll have to deal with strict deadlines, difficult co-workers, and tasks that seem impossible to complete, and as a result it can be easy to slip into a state of stress and negativity in the workplace. This is in itself one reason to be noticed by your employer; but you’ll want to avoid attracting attention for the wrong reasons. Remain calm and collected by breaking down the various stages of your project in a clear and concise manner before you start taking action. You can do this using DropTask’s Workflow View for a visual road map that leads you step by step towards completion.

To uplift your mood and boost engagement, add personalized Cover Images to tasks. Cover Images will not only brighten up your workspace, but will allow you to identify areas of work in an instant. No one likes a negative Nancy, and with an upbeat and positive vibe permeating around the workplace, your employer will take a concentrated interest in the quality of work that you produce and your consistent effort to perform to a high standard.

Step 3: A willingness to develop
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A requirement needed to earn both company and personal success is the ability to work within a team. By collaborating with others, you’ll be exposed to a wide range of personalities and a greater set of skills, while also having the chance to enhance your own. Group work and shared projects can also be a great opportunity for you to demonstrate your own initiative. You can do this by assessing your strengths and subsequently Assigning yourself to tasks, even if they present a challenge. See this as an opportunity to help others as well as develop your own personal skills. By showcasing your range of abilities, you’ll solidify your status as a valuable member of the team.

If you’re feeling up to the challenge, you may also want to volunteer as the project admin. With the added responsibility of overseeing project developments and meeting estimated timescales, you’ll demonstrate to senior management that you’re always willing to go the extra mile. And with valuable experience in managing a team and taking a collaborative project from its initial stages of planning all the way towards the finish line under your belt, you’ll show that you can take on further responsibilities; a great positive to flag up in your next performance review. With your leadership skills on a continuous uphill progression, you’ll be an employee that a business can rely on to deliver.

What do you think makes a model employee? Let us know in the comments below.

Enhance your productivity by eliminating these bad workplace habits

3 Bad Habits
In this day and age, we’re always ‘too busy’. If we’re not at our desks; we’re on an important business call, if our meeting gets postponed; we’re rearranging for another date, and if we’re on our break; we’re responding to emails. Why is it that everything’s so rushed?

If I said that the way to be more productive is by doing less, how many of you would believe me? According to Christine Carter, sociologist and happiness expert, we live in a ‘more is more’ culture. What we have is never enough, and we’re fighting a continuous battle with ourselves to wear ‘busyness’ as a badge of honor. But often, when we have less things to focus on and we’re more selective with our energy and time, we can take a step back to realize that doing more isn’t necessarily better.

The key to achieving more is working smarter not harder. See how DropTask can help you to project maximum productivity output below, without having to exert yourself.

Don’t: Multi-task

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Yes that’s right, you read correctly. Although many of us are under the false impression that multi-tasking enhances our productivity, it’s actually one of its killers. Anything from answering the phone to sending a marketing email; multi-tasking makes it difficult to return to the original task at hand. If you ever feel as though the pressure is mounting or that your workload has suddenly been taken up a notch, it’s probably because of the constant juggling and inability to find a way to cope when multiple deadlines are looming.

People often forget that when we have to engage in an important conversation or make a crucial decision like signing off on a project, we need to focus solely on that task to avoid any mistakes being made. If you’re easily distracted by miscellaneous tasks, you need to cut back on what’s being displayed in front of you. Collapse Categories so that work that doesn’t require your immediate attention is discreetly hidden away. With limited information on display, use the Effort attribute to enlarge the size of your task circle and the Importance icon to channel your focus and priorities. This will not only draw your attention to what you’re currently working on, but even in the scenario where you do get pulled away, you’ll be able to easily find your focus when you return.

Don’t: Delay

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We often make excuses to avoid tasks that require a lot of effort. The ‘I’ll do it tomorrow‘ excuse is a popular one in the workplace, but one that results in little productivity and missed deadlines. The tomorrow syndrome not only rejects opportunities, but results in a looming backlog of work. It goes without saying that sometimes we really are just too busy to begin new work, but when our excuses are being used more frequently than the tasks we complete, then something’s not quite right.

As we get wrapped up in our busy working day, it’s important to remember that unexpected tasks that get placed in front of us can be a chance for us to excel. The next time this occurs, instead of pushing the task to the bottom of the pile, take advantage of it. If your time is sparse, assign a Start and Due Date to the task for a time that best suits you. It may be that you will start it tomorrow, but the difference is that you will actually start it (instead of letting the opportunity pass by). With dates assigned to your task, your Calendar will automatically be updated, meaning that any work that you have scheduled will be slotted into your plan for the coming weeks. With a clear and concise roadmap of everything you need to do, you’ll be able to limit your distractions and remain on track to ensure you’re getting the most out of your working day.

Don’t: Leave things unfinished

Research shows that 80% of American employees feel as though companies are expecting too much work from too few people, with 70% of employees admitting to feeling as though they have to work overtime to finish their uncompleted tasks.

But when 75% of employees rate teamwork and collaboration as ‘very important’ in the workplace, why is it that we aren’t we taking advantage of the great benefits that come with working as part of a team? Instead of falling into the habit of leaving work unfinished, take a quick glance at the Team Calendar to see if there’s a colleague who has a spare moment to lend a hand. By working collaboratively and using the ‘at a glance’ indicators in the Project Browser, you can gain instant feedback on the project that you’re working on, such as what’s currently ‘in progress’ and what’s been completed – without the hassle of nagging for an update. As the saying goes, ‘two heads are better than one’, and once you’ve identified the issues that were previously stalling your project from moving into the next stage, you’ll be able to eliminate the knock-on effect that could’ve staggered your progress later down the line.

Which workplace habits are stalling your productivity? Let me know in the comments below.

4 Unexpected benefits of mixing up your work routine

easter-blog-headerWhile the eight-hour working day is arguably one of the most common rituals throughout society, it’s not necessarily the most productive one. With the upcoming Easter holidays bringing a well-deserved break away from the office, now’s the perfect time to reflect on how wisely we’re using our time. If you’re fed up of your monotonous routine at work, then the definition below for the word ‘routine’ will sound all too familiar:

‘Sameness’

A set of customary and often mechanically performed procedures or activities’

‘A sequence of actions regularly followed.’

Our work routine accounts for at least 57% of where our overall time is spent (we were shocked too), so it goes without saying that the Easter break couldn’t have fallen at a more convenient time. For some of us working folk, having a cement routine in place can provide us with reassurance when tackling the unknowns of everyday life. However, we all know that following the same schedule week on week isn’t doing any of us any favors. As professionals, we like to stick to what’s familiar, and without realizing it we slip into relaxation mode which hinders us from reaching our maximum potential in the workplace.

Although falling out of repetitious habits can be tough, according to research from the University of Pennsylvania’s Wharton School, embarking on a fresh start can have a powerful psychological effect that can lead to a positive change in our behavior. This ‘fresh start’ effect suggests that creating shifts in our routine can lead to a sense of starting anew, which helps to reinforce positive habit changes.

What better time to try something new than at the beginning of Easter? Everything around you has blossomed and changed for the better, so now it’s your turn. See below for 4 unexpected benefits that you could gain by mixing up your routine.

1. Increased focus
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Most of us have trouble focusing at one time or another. Some of us stray when we’re bored, while others find reasons to avoid a difficult task. I don’t know anyone who couldn’t do with a little helping of self-control and gain a boost to their energy. During the typical 9-5 day, without even realizing it, we have difficulty exerting self-control and focusing on our tasks. And as the day goes on and our self-control wears out, we feel exhausted as our tasks seemingly become more strenuous to complete.

Instead of avoiding miscellaneous tasks because they’re demanding or require alot of brain consumption, try assigning an Urgency level to all of the items that you need to hunt down. With 4 eye-catching levels and colors to choose from, you’ll be able to draw instant meaning from the visuals on your workspace. Plus, with the List View on hand to help you scan across everything that’s deemed as urgent, you’ll be able to reorder and sort your main priorities to ensure that you’re not carrying too many eggs in your basket.

2. Advanced memory
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Carrying out a repetitive routine in the workplace can result in us feeling disengaged and forgetful of often crucial actions that we need to take. The Telegraph reported a study conducted by scientists proving that working in a claustrophobic workspace stifles our creativity and results in less ‘aha‘ or genius moments. So, with Spring in full bloom, what’s stopping you from taking your work outside? DropTask offers online and offline capabilities, so you’ll be able to enjoy the glorious sunshine while ticking off your tasks from any device, at any time. Incorporating elements of nature into your workday will not only give your brain a boost, but will increase your productivity and focus. Experiments show that color helps us to process and store images in our brain, so with 4 unique Project Themes to choose from in DropTask, a high-level overview of what’s what will be etched as a visual in your memory.

3. Refreshed outlook
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Sometimes we become so reliant on daily routines, that we fail to notice when they’re no longer of any benefit to us. Stepping out of our comfortable working routine is a key factor when looking for a new wave of innovation. Dr Elizabeth Lomabardo, author of ‘Better Than Perfect’, (a guide for professionals looking to find balance and freedom) teaches that people who seek out fresh experiences are more creative than those who are stuck in the same pattern of doing things. She says ‘breaking your own mold can only make you stronger and more confident to reach higher levels in your professional and personal life.’ So, are you feeling ready to try something new? Planning is key. Start by creating milestones for next season’s schedule in the built-in Calendar. You can even try setting a new challenge to complete each month, and later cement your plan by creating Repeating Tasks to accomplish every week. By doing this, you’ll be able to step into Spring with a fresh perspective, while developing the important habit of stepping out of your comfort zone once in a while and taking risks.

4. Flourished creativity
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If you’re struggling for ways to further explore your imagination and make the 9-5 busyness more creative and stimulating, begin by eliminating those hours that you spend daydreaming at your desk. According to ‘The National Bureau of Economic Research’ we spend a total of 1 hour a day thinking about non-related work activities, rather than being productive. Wouldn’t it be great if we turned that time into something that enhanced our creativity instead? As opposed to spending an hour or two staring at your screen, debating which project to tackle next, use your time wisely by organizing your thoughts in the form of a MindMap. The highly powerful two-way sync between iMindMap and DropTask will allow you to generate your free-flowing ideas quickly, and bring them to life as realistic goals. Brainstorm ideas for your up and coming project and watch the smooth transition as you transport your plans into DropTask. Why not set a Reminder for your daily brainstorming session, that way you’ll regularly set time aside from each day to let your mind take you to somewhere creative that you didn’t think existed.

How are you switching up your routine this Spring? Let us know in the comments below.